I. DEFINITIONS
- “Platform”: The Ride N Care website and mobile application.
- “Technician”: An independent professional engaged by Ride N Care to deliver services.
- Any person who accesses or uses the Platform and:
- Is at least 18 years of age
- Is of sound mind
- Is legally capable of entering into a contract
II. USAGE TERMS
A. General Use
By using Ride N Care, you agree to follow these Terms along with all rules, guidelines, and policies we publish.
B. Modification of Terms
We may update these Terms at any time without giving you advance notice. Changes take effect as soon as we post them. If you keep using Ride N Care after a change, you agree to the updated Terms.
C. User Responsibility
You must make sure the personal information you share with us is correct. Ride N Care is not responsible for problems caused by wrong or incomplete details.
D. Account Restriction or Termination
Ride N Care may suspend or end your access to the platform without notice if you break these Terms, misuse the service, or take actions that harm the platform or its users.
- Violation of Terms
- User is below 18 years
- Fraudulent activity
- Location spoofing
- Providing false information
- Uploading inappropriate, abusive, or unlawful content
- Misuse of the Platform
- Violation of any Indian law
E. Legal Remedies
Ride N Care reserves the right to pursue legal action and claim damages for losses caused by violations.
F. Service Availability
Ride N Care may change, suspend, or discontinue any service without prior notice.
G. Communication Consent
By using Ride N Care, you agree to receive notifications, service updates, promotional messages, and other communications by email, SMS, phone calls, or WhatsApp.
H. Legal Compliance
Ride N Care may disclose user information if required by law enforcement or courts.
III. SERVICES DISCLAIMER
- Ride N Care acts as a facilitator connecting Users with Technicians.
- Service quality depends on individual Technicians.
- The Company is not responsible for delays caused by weather, traffic, parts availability, or external conditions.
- Spare parts, if required, may be chargeable separately unless specified.
IV. INTELLECTUAL PROPERTY RIGHTS
- All content on the Platform including text, images, designs, logos, software, and trademarks are the exclusive intellectual property of Ride N Care.
- Users may not copy, reproduce, redistribute, or exploit any content without prior written permission.
When you upload content to Ride N Care, the terms below apply to your content.
- They confirm ownership of such content
- They grant Ride N Care a worldwide, royalty-free license to use it for marketing and operational purposes
V. THIRD-PARTY LINKS & SERVICES
- The Platform may contain third-party links.
- Ride N Care is not responsible for third-party content, services, accuracy, or policies.
- Any dealings with third parties are at the User’s own risk.
VI. PAYMENT TERMS
- All payments must be made through approved payment methods.
- Prices are subject to change without prior notice.
- Ride N Care reserves the right to cancel orders in case of payment fraud or technical failure.
VII. CANCELLATION & REFUND
- Cancellation policies shall apply as displayed on the Platform at the time of booking.
- Refunds, if applicable, will be processed to the original payment method within a reasonable time.
VIII. LIMITATION OF LIABILITY
Ride N Care will not be held responsible for the following:
- Indirect or consequential losses
- Damage caused due to incorrect service information provided by User
- Mechanical failures unrelated to performed service
- Delays beyond reasonable control
IX. INDEMNITY
Users agree to indemnify Ride N Care against any claims, damages, losses, or legal costs arising from misuse of the Platform or violation of these Terms.
X. PRIVACY POLICY
We handle your data according to our Privacy Policy. Your personal data will not be sold or misused.
XI. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India. All disputes shall be subject to the jurisdiction of Indian courts only.
XII. CONTACT INFORMATION
For any questions, support, or legal concerns, contact:
Ride N Care
📧 Email: ridencareinfo@gmail.com
📞 Mobile: 08069409289
- Both parties shall attempt amicable settlement of disputes.
- Users must first escalate grievances through the Company’s redressal mechanism.
- Compensation, if applicable, shall not exceed the value of the last two successful payments made on the Platform.
