1. When to Request a Refund
- Customers may request a refund within 2 days (48 hours) of completion of the service.
- Refund requests made after this period may not be considered.
2. How to Request a Refund
To request a refund, you need to:
- Contact Ride N Care via:
- 📞 Phone: 08069409289
- 📧 Email: ridencareinfo@gmail.com
- Provide:
- Booking ID
- Service details
- Clear reason for the refund request
- Our support team will review the request and respond accordingly.
3. How We Review and Approve Refunds
- Refunds are issued only after proper evaluation of:
- Service quality
- Nature of complaint
- Technician report
- Additional inspection (if required)
- Ride N Care reserves the sole right to approve or reject refund requests.
4. How Refunds Are Issued
- Refunds will be processed to the original payment method used during booking:
- UPI
- Debit/Credit Card
- Net Banking
- Wallets
- Refund processing time: 5–7 business days
5. When Refunds May Be Limited
Refunds may be partial or full, based on your situation.
- ✅ Full
- ✅ Partial
- ❌ Denied
The refund amount depends on:
- Type of service
- Service already performed
- Parts replaced
- Technician travel costs
- Customer negligence or misuse
- Repeat complaints without valid cause
6. When Refunds Are Not Available
Refunds are not available in these cases:
- Incorrect issue reported by customer
- Pre-approved services after completion
- Delays caused by customer unavailability
- Damage due to external or accidental causes
- Services involving consumable parts unless defective
7. Policy Modifications
Ride N Care may update this Refund Policy at any time without notice.
8. Policy Effectiveness
This Refund Policy is effective from 12/13/2025 and replaces all previous refund-related terms.
